Call Us
1300 432 584
Email Us
support@1300health.com.au
Post
668 Chapel St, South Yarra
Get in Touch
Frequently Asked Questions
1300Health is a National Telehealth Medical Consulting Service where you can speak with an experienced doctor via telehealth to obtain immediate medical advice.
1300Health’s doctors are specialist General Practitioners registered in Australia with a minimum of 15 years.
Yes! 1300Health can use the e-script system to send a prescription directly to your inbox or mobile. Medical Certificates and Pathology/Radiology Slips can also be emailed.
No, we are not an emergency service. For any emergencies call 000.
1300Health is not the government 13health or 1800health services that are staffed by nurses.
We at 1300Health offer medical advice, instant prescriptions and medical certificates as well as pathology request forms. These are activities that 13health or 1800health are unable to provide.
The government has dictated that only the following medical services can be bulk billed by telehealth:
- Under 12 months of age
- Those in a covid-19 lockdown or hotel quarantine
- The homeless
Those who are not eligible for bulk billing, a fee applies of $59 per consultation. Pension or Concession card holders will be charged $49 per consultation.